Privacy Policy
Last Updated: February 2026
1. Information We Collect
PupMove collects information you provide directly, including:
- Pet profile information (name, breed, age, weight, photos)
- Health tracking data (activity, nutrition, body condition)
- Account information (email, authentication credentials)
- Device information and usage analytics
2. How We Use Your Information
We use collected information to:
- Provide personalized pet health recommendations
- Generate weekly health reports and insights
- Analyze pet photos for body condition scoring
- Improve our AI models and app features
- Send important notifications and updates
3. AI and Photo Analysis
When you upload photos of your pet, we use artificial intelligence to analyze body condition and provide health insights. Photos are processed securely and are never shared publicly. You can delete photos from your account at any time.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Third-Party Services
PupMove uses third-party services including:
- Cloud infrastructure providers for data storage
- AI/ML services for photo and text analysis
- Analytics services to improve user experience
- Payment processors for subscription management
These services have access only to information necessary to perform their functions and are obligated to maintain confidentiality.
6. Data Sharing
We do not sell your personal information. We may share aggregated, anonymized data for research purposes or to improve pet health insights. We will never share identifiable information without your explicit consent, except as required by law.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
8. Children's Privacy
PupMove is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use of PupMove after changes become effective constitutes acceptance of the revised policy.
10. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@pupmove.app
Support: support@pupmove.app